Customer Service Representative

1 week ago


Hesperia, California, United States Big Lots Full time
About the Job

We are seeking a motivated individual to join our team as a Retail Sales Associate. In this role, you will perform various tasks to ensure the smooth operation of our store, including cashiering, customer service, and inventory management.

Job Description
  • Cashiering: Process sales transactions, handle customer payments, and maintain accurate cash handling procedures.
  • Customer Service: Greet customers, respond to inquiries, and resolve customer complaints in a professional and courteous manner.
  • Inventory Management: Restock shelves, receive shipments, and maintain a clean and organized store environment.
  • Freight Flow: Assist with unloading trucks, stocking merchandise, and maintaining a well-organized store layout.
Qualifications

To be considered for this role, you must have:

  • Strong customer service and communication skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Prior retail experience, preferably with a big-box retailer.
  • Basic English literacy and math skills.
  • Physical ability to lift, carry, push, and pull a minimum of 50 pounds.

The estimated hourly rate for this position is $12.50-$15.00 per hour, depending on location and experience.



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