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Cross Functional Quality Lead

2 months ago

Saint Joseph, Missouri, United States Whirlpool Corporation Full time
Job Summary

Whirlpool Corporation is seeking a highly skilled Cross Functional Quality Lead to join our team. This role is responsible for executing and implementing quality initiatives in New Product Introduction (NPI) and Existing Product Introduction (EPI) processes.

Key Responsibilities
  • Lead the execution of NPI quality projects, ensuring compliance with Whirlpool Product Development (WPD) requirements and deliverables.
  • Manage and execute NPI APQP from G0 to Post-launch (G4 completion), including tool application (Critical Parameter Management, design failure model analysis, etc.).
  • Drive project launches for quality and KPIs (until G4 closure).
  • Early Production Containment and deviations tracking/closure.
  • Lead/support NPI/EPI pipeline generation: Planning Cycle, LRP (Long Range Plan), and Premium Quality.
  • Main liaison between Plant, QC (Quality Control), and BU (Business Unit) for issue tracking system.
  • Lead tactical/ADP Top priority premium quality project to address main failure mode inside 12 MIS SIR (Service Incident Rate) and 1&2 Stars.
  • Quality representative of Design Review Forum.
  • Develop CPM (critical parameter management) standard for new architectures at SKU level, mapping Critical characteristics and leveraging knowledge management at Region level.
  • Defines the Early Production Containment Inspection & Audit Plan for EPI/NPI projects.
Requirements
  • Bachelor's Degree in Engineering or Sciences.
  • 3+ years of consumer product development experience.
  • Preferred skills and experiences:
    • 8+ years of product development experience with focus on consumer products.
    • Experience working cross-functionally with different stakeholders.
    • Experience working with Five Star Data and Global Service Incident Rate.
    • Strong communication skills.
    • Knowledge with Six Sigma training and familiar with the principles or Six Sigma Green Belt.