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Clinical Study Recruitment Specialist

2 months ago

Rogers, Arkansas, United States Evolution Research Group Full time

Title:
Patient Recruitment Coordinator

Location:
Rogers, AR

About Us:
Evolution Research Group is a prominent U.S. based, privately owned clinical research site organization, specializing in clinical development services with a focus on both early and late-stage neuroscience drug development.

With a network of 20 wholly owned clinical sites and 4 affiliated locations, we conduct comprehensive in-patient and out-patient phase I-IV clinical research studies.

Our facilities encompass over 400 in-patient beds and a robust, expanding database of individuals experiencing mental health issues, neurological conditions, sleep disorders, addictions, acute and chronic pain, diabetes, and other health concerns, alongside healthy volunteers participating in trials aimed at advancing medical science.

With access to a vast pool of over 32 million patients/subjects and a history of completed trials, Evolution Research Group continues to enhance its capabilities and broaden its reach into areas with significant unmet medical needs both in the United States and internationally.


Job Overview:
The Patient Recruitment Coordinator plays a crucial role in the process of interviewing, pre-screening, and scheduling appointments for patients interested in participating in clinical studies. This position requires the ability to assess information provided by potential participants to determine their eligibility for study involvement.

The Coordinator will receive guidance on protocols from the Recruitment Manager, with support from the Centralized Recruitment Department, Site Director, and Principal Investigators.


Key Responsibilities:
Patient Recruitment


Conduct initial patient phone screenings and consistently update patient information in the database to maintain accuracy.

Generate CTMS reports to identify potential candidates for enrollment in trials, followed by outreach to gauge their interest.

Collaborate with the Centralized Recruitment Team to create recruitment enrollment sheets for screening new patients.

Maintain communication with monitors and medical monitors to verify patient eligibility for trials.
Coordinate with the Recruitment Manager to effectively schedule new patient screening appointments.

Follow up with patients scheduled for screenings to sustain their interest and ensure understanding of eligibility criteria.

Engage with patients from central advertising campaigns and schedule them for trials if they meet pre-screening qualifications.

Assist in implementing Company Sponsored patient marketing and recruitment initiatives, including participation in health fairs and community events to enhance visibility and attract potential participants for clinical research trials.

Patient Database Management


Achieve proficiency in CTMS functionality related to the patient database, ensuring proper capture and updating of patient information.

Document and uphold all Company processes for managing new patient screenings (via phone, web submission, or in-person);
Document and maintain processes for regularly updating existing patient information in CTMS.
Document and manage processes for generating Salesforce Reports.
Additionally, this role may encompass responsibilities beyond those outlined above, adapting to the evolving needs of the organization.

This job description serves as a foundational guideline and may be subject to modification to align with Evolution Research Group's objectives.

Education

Demonstrate familiarity with the clinical research studies conducted at the site, including relevant diagnoses and medical terminology.
Understand the protocols and exclusions, maintaining a comprehensive grasp of each trial being executed.
Study, learn, and adhere to Evolution Research Group/Site standard operating procedures, policies, practices, and applicable regulations.

Skills and Qualifications:
Education and Experience
High School Diploma (College Degree preferred)
A minimum of two years of experience in sales, medical, or clinical research settings (experience in patient recruitment is strongly preferred)
Requirements
Exceptional communication skills (interpersonal, written, verbal)
Strong persuasive and selling abilities
Well-developed interpersonal skills, capable of working independently as well as collaboratively with colleagues, supervisors, and external patients
Professional demeanor, high urgency, self-motivation, and a strong work ethic
Excellent organizational and interpersonal skills
Attention to detail
Friendly and outgoing personality; ability to maintain a positive attitude under pressure
Proficient in computer applications including Word, Excel, and PowerPoint
Experience with a CTMS system is preferred.

Medical Skills:
Proficiency in medical terminology; familiarity with pharmaceutical drugs is preferred.