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Information Security Manager-IT Risk Assessment/Operational Risk Event Management

2 months ago

Phoenix, Arizona, United States American Express Full time
About the Role

We are seeking an experienced Information Security Manager to join our IT Risk Assessment – Operational Risk Event Management Team. As a key member of our team, you will be responsible for coordinating the issue management function across all American Express Technology functions.

Key Responsibilities
  • Perform hands-on issue resolution management, guidance, and monitoring of various capabilities to ensure Operational Risk Events (ORE) and Corrective Action Plans (CAP) guidelines and landmarks are met timely and align with governance and compliance.
  • Work closely with senior leaders and their representatives to ensure appropriate risk management, mitigation, and deliverables satisfy objectives and the expectations of a variety of partners, including the CIO, CISO, and other senior leaders within Technology and other areas.
  • Partner with key technology leads to implement process improvements and controls across Technology as related to OREs.
  • Lead process redesign efforts to ensure detailed and timely documentation and analysis of OREs and CAPs, which includes the identification of relevant risks and implementation of mitigating controls.
Requirements
  • Bachelor's Degree in a related field.
  • 5-7 years of risk management, controls analysis, and/or 10+ years issue management/remediation experience required.
  • Experience with the development and/or assessment of IT General Controls.
  • Deep understanding of compliance, risk management, and internal IT control frameworks.
  • Outstanding ability to engage, educate, influence, and collaborate across teams.
  • Experience working with audit, compliance, operational risk, regulatory, and/or control functions.
  • Solid ability to synthesize large amounts of data into short key messages and identify and analyze related trends.
  • Consistent record of adjusting quickly to shifting priorities, multiple demands, ambiguity, and rapid change.
  • Strong interpersonal and partnership skills/ability to develop relationships with peers in business unit and central operational risk management group.
Preferred Qualifications
  • CISA, CISM, or CRISC certification.
  • Master's degree.
About American Express

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.