Design Research Lead

24 hours ago


Seattle, Washington, United States Amazon Full time

About the Role: As a UX Researcher II in the Global Customer Insights team, you will play a critical role in shaping the workplace experience for Amazonians worldwide. You will lead generative and evaluative research efforts to support teams designing workplace experiences, leveraging your expertise in human-centered design and research methodologies.

Responsibilities:

  • Conduct research using qualitative and quantitative methods to produce actionable insights
  • Synthesize research findings and distill them into compelling narratives that frame problems, illuminate the customer need, and lead to relevant and actionable ideation territories for short-term solutioning
  • Guide a team of cross-functional partners on research study execution and results delivery
  • Advocate for innovative ideas that will delight our customers, building cross-functional alignment and driving decision-making
  • Present research findings and recommendations to stakeholders across varied levels

Key Qualifications:

  • 4+ years of experience conducting user research, with at least 2 years of hands-on qualitative research and moderating experience
  • Bachelor's degree in Business, Psychology, Anthropology, Behavioral Economics, Data Science, or equivalent field
  • Experience in a range of research methods, including generative and evaluative types of research
  • A portfolio that showcases your ability to extract actionable insights from qualitative and quantitative data

Salary Range: $117,100 - $193,600 per year, depending on location. Amazon offers a comprehensive benefits package, including medical, financial, and other perks.



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