Design Research Lead
24 hours ago
About the Role: As a UX Researcher II in the Global Customer Insights team, you will play a critical role in shaping the workplace experience for Amazonians worldwide. You will lead generative and evaluative research efforts to support teams designing workplace experiences, leveraging your expertise in human-centered design and research methodologies.
Responsibilities:
- Conduct research using qualitative and quantitative methods to produce actionable insights
- Synthesize research findings and distill them into compelling narratives that frame problems, illuminate the customer need, and lead to relevant and actionable ideation territories for short-term solutioning
- Guide a team of cross-functional partners on research study execution and results delivery
- Advocate for innovative ideas that will delight our customers, building cross-functional alignment and driving decision-making
- Present research findings and recommendations to stakeholders across varied levels
Key Qualifications:
- 4+ years of experience conducting user research, with at least 2 years of hands-on qualitative research and moderating experience
- Bachelor's degree in Business, Psychology, Anthropology, Behavioral Economics, Data Science, or equivalent field
- Experience in a range of research methods, including generative and evaluative types of research
- A portfolio that showcases your ability to extract actionable insights from qualitative and quantitative data
Salary Range: $117,100 - $193,600 per year, depending on location. Amazon offers a comprehensive benefits package, including medical, financial, and other perks.
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