Customer Service and Support Representative

3 weeks ago


Missoula, Montana, United States LC Staffing Full time
HVAC Customer Support Role

We're seeking a skilled Customer Service Representative to join our team at a reputable Missoula HVAC company. As a highly successful business with 35 years of experience, we offer an excellent opportunity to grow your career and develop your skills in customer service.

Job Summary:
  • Provide top-notch customer service through phone and email correspondence.
  • Schedule appointments and manage customer interactions.
  • Process various documents, including vendor bills and customer invoices.
What We Offer:
  • A competitive starting wage of $17/hour DOE.
  • A 30-minute unpaid lunch break during regular working hours.
  • A fast-paced and family-friendly work environment.
  • An excellent benefits package, including Health and Life Insurance, 401(k), Paid holidays, and PTO.

Requirements:

  • While prior experience in the HVAC industry is beneficial, it's not a requirement.
  • You should possess strong communication skills, both verbal and written.
  • Familiarity with Microsoft Office Suite is necessary for this role.
  • Organizational skills and attention to detail are crucial.
  • You should be able to maintain a friendly demeanor, even in challenging situations.


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