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Parts Specialist

2 months ago


Dubuque, Iowa, United States Access Dubuque Full time

Parts Specialist

Company Overview

Access Dubuque is seeking a dedicated individual to join our team in a Parts Specialist capacity. This role is essential for ensuring the smooth operation of our parts department.

Key Responsibilities:

  • Maintain precise inventory records and manage stock levels to align with business needs.
  • Process incoming parts orders and shipments, ensuring both accuracy and promptness.
  • Assist clients and service technicians in identifying necessary components and accessories.
  • Deliver outstanding customer service by addressing inquiries, resolving issues, and providing product suggestions.
  • Collaborate with service and sales teams to fulfill parts requests efficiently.
  • Ensure the parts department is clean, organized, and adheres to safety regulations.
  • Conduct regular inventory audits and address discrepancies as required.
  • Stay informed about industry trends, new products, and manufacturer promotions.

Qualifications:

  • Experience in processing parts orders and managing shipments.
  • Ability to assist customers and technicians in identifying parts.
  • Strong customer service skills with a focus on resolving inquiries and issues.
  • Collaboration skills to work effectively with service and sales departments.
  • Commitment to maintaining a clean and organized work environment.
  • Proficiency in conducting inventory audits and managing discrepancies.
  • Awareness of industry trends and product knowledge.

Compensation: Competitive hourly wage based on experience.

Position Type: Full-Time Parts Specialist

About Access Dubuque: Access Dubuque is committed to connecting talented individuals with meaningful employment opportunities. We pride ourselves on fostering a supportive work environment and providing our employees with the resources they need to succeed.