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Systems Business Analyst

2 months ago


Tucson, Arizona, United States Russell Tobin & Associates Full time




What are we seeking in our Systems Business Analyst?


Russell Tobin & Associates is currently looking for a Systems Business Analyst.

Employment Type: Contract/Hybrid

Pay Rate: $72-$82/hr, DOE

Key Responsibilities:

  • In this position, you will enhance our agents' tool interactions through swift prototyping, agile methodologies, and synchronized releases.
  • We require an individual with a successful history of implementing new technologies and experiences on a large scale within a platform and services-oriented framework.
  • A proven ability to collaborate effectively with both internal and external stakeholders, including technologists, product managers, engineers, and senior leadership, is essential.
  • Facilitate collaborative design sessions to clarify and refine defined experience requirements.
  • Create functional and/or non-functional prototypes to achieve alignment and acceptance.
  • Develop and implement innovative solutions at scale to support or customize expert experiences, ensuring compliance with enterprise development standards.
  • Compose user stories within an Agile project framework, including clear acceptance criteria and considering dependencies on other stories and/or initiatives.

Required Skills:

  • Strong knowledge and practical experience in configuration and/or development on the Salesforce platform.
  • Salesforce Admin certification is mandatory.
  • Experience with Agile development practices and methodologies.
  • Demonstrated expertise in leading cross-functional teams to ensure timely launches.

Preferred Qualifications:

  • A Bachelor's degree is preferred.
  • Salesforce Sales Cloud certification.
  • Salesforce Service Cloud certification.

Benefits Offered by Russell Tobin:

Russell Tobin provides eligible employees with comprehensive healthcare coverage (including medical, dental, and vision plans), supplemental coverage options (such as accident insurance, critical illness insurance, and hospital indemnity), a 401(k) retirement savings plan, life and disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with select vendors.

#CB

Rate/Salary: $72-$82/hr, DOE