Delivery Experience Agent

2 weeks ago


Lubbock, Texas, United States Best Buy Full time
Job Summary

We are seeking a highly skilled and experienced Delivery Experience Agent to join our team at Best Buy. As a Delivery Experience Agent, you will be responsible for delivering, installing, repairing, and hauling away basic complexity appliances, televisions, and other tech equipment. You will work independently and as part of a team to ensure seamless client experiences.

Key Responsibilities
  • Deliver, install, and repair devices with a focus on home theater equipment and appliances
  • Provide expert advice on product placement, services, and other content to clients
  • Manage inventory and vehicle maintenance in partnership with other team members
  • Process paperwork and payment, provide feedback to store teams, and complete in-store repairs
  • Train new drivers and lead/assist on two-person jobs
Requirements
  • 6 months of consumer electronics delivery, integration, network, or repair experience or military equivalent
  • Current, valid driver's license
  • Driving record that meets Best Buy's safety standards
  • Ability to carry, lift, push, and pull weight up to 350 pounds alone or up to 700 pounds as part of a team
  • Must be at least 21 years old
  • Acquire and maintain any state or local licensing, as required, within 90 days of being hired
Preferred Qualifications
  • Leadership, decision-making, written and verbal communication, and client relations skills
  • Experience in an in-home installation environment
  • Experience using and learning about technology products
What We Offer
  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support

We are committed to helping our people thrive at work and at home. We offer a range of benefits that address your total well-being and provide support as you need it, especially during key moments in your life.



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