Senior Restoration Team Lead
3 weeks ago
Job Summary
We are seeking a highly skilled and experienced Restoration Supervisor to join our team at SERVPRO of Arvada/Broomfield/NW Adams County/Greater Boulder. As a key member of our team, you will be responsible for coordinating and performing production processes, ensuring quality control, and managing customer and client experiences.
Key Responsibilities
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
Requirements
- Valid driver's license
- High school diploma/GED (preferred)
- At least 2 plus year of experience in cleaning, restoration, or construction
- IICRC certification required
Physical Demands
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
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