Senior Restoration Team Lead

3 weeks ago


Marquand, Missouri, United States SERVPRO of ArvadaBroomfieldNW Adams CountyGreater Boulder Full time

Job Summary

We are seeking a highly skilled and experienced Restoration Supervisor to join our team at SERVPRO of Arvada/Broomfield/NW Adams County/Greater Boulder. As a key member of our team, you will be responsible for coordinating and performing production processes, ensuring quality control, and managing customer and client experiences.

Key Responsibilities

  • Coordinate and perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues

Requirements

  • Valid driver's license
  • High school diploma/GED (preferred)
  • At least 2 plus year of experience in cleaning, restoration, or construction
  • IICRC certification required

Physical Demands

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents


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