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Business Operations Coordinator

2 months ago

Destin, Florida, United States Wyndham Destinations Full time
About Wyndham Destinations

We Put the World on Vacation

At Wyndham Destinations, our mission is simple: to put the world on vacation. With a spirit of caring, creativity, and fun, our teams help families and friends create memories that last a lifetime. As the world's largest vacation ownership company and part of Travel + Leisure Co., we're shaping the future of the travel industry.

Position Description

As a Business Operations Coordinator for Wyndham Destinations, this person will be responsible for delivering quality support for our Sales and Marketing processes. This person provides exceptional customer service to all guests and business partners, ensures that operational processes and procedures are met, protects data integrity throughout our systems, and partners with their team and leadership to implement changes or new initiatives.

Key Responsibilities:
  • Provide exceptional customer service to our guests, business partners, and team
  • Identify ways in which to improve our customer service or processes
  • Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us
  • Manage and protect company assets through all interactions
  • Understand and implement operational procedures that govern our business
  • Support new initiatives and help teams that are impacted by these changes
  • Maintain daily, weekly, monthly, or quarterly reporting needs
  • Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise
Key Partners:
  • Sales and Marketing teams
  • Human Resources
  • Resort Operations leadership
Examples of Projects:
  • Validating data and reporting or answering questions from onsite business partners
  • Supporting the integration of new processes and procedures
Requirements:
  • Proficient in Microsoft Suite
  • Have availability to support the business throughout weekends and holidays
  • Experience delivering outstanding customer service, with excitement
Why Work with Us?

Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to, including the title and location of the position for which you are applying.

Benefits:
  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave, and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program