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Multilingual Medical Information Specialist

1 month ago

Western Springs, Illinois, United States ProPharma Group Full time

ProPharma Group is seeking a highly skilled Multilingual Medical Information Specialist to join our team. As a key member of our Medical Information Contact Center, you will be responsible for providing medical and safety information to healthcare professionals and consumers in a timely and accurate manner.

The ideal candidate will have a strong background in pharmacy and be fluent in English and the target language. You will be responsible for responding to customer inquiries, providing medical information, and ensuring compliance with regulatory requirements and industry standards.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and other channels
  • Provide medical information and respond to customer inquiries in a timely and accurate manner
  • Ensure compliance with regulatory requirements and industry standards
  • Translate English documents into the target language and vice versa
  • Collaborate with cross-functional teams to ensure seamless delivery of medical information

Requirements:

  • Pharmacy degree
  • Fluent in English and the target language
  • Strong translation skills
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Highly proficient in computer applications, including Microsoft Office software platforms and Adobe Acrobat

What We Offer:

  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading company in the pharmaceutical industry