Clinical Pharmacist Manager

1 week ago


Houston Texas, United States Empower Pharmacy Full time
Job Summary

We are seeking a highly skilled Clinical Pharmacist Manager to lead our Clinical Pharmacist team within the Customer Service department at Empower Pharmacy. As a key member of our team, you will be responsible for ensuring the delivery of exceptional customer service, adherence to regulatory and compliance guidelines, and achievement of department metrics.

Key Responsibilities
  • Lead the Clinical Pharmacist team to deliver outstanding customer service and meet service level expectations.
  • Maintain compliance with federal and state pharmacy laws and regulations.
  • Identify opportunities to improve efficiency and drive performance.
  • Develop and maintain work instructions and standard operating procedures.
  • Ensure initial and ongoing training is delivered to the team.
  • Implement, enforce, and adjust team and department metrics as needed.
  • Prepare and distribute reports on department performance.
  • Monitor proper licensing of department employees.
  • Oversee workload and monitor completion of backlog and new work.
  • Participate in the investigation and resolution of product inquiries and complaints.
  • Aid the training team with preparation and training for new product launches.
  • Evaluate the appropriateness of dosages, directions, and therapy.
  • Provide feedback on performance to team members.
  • Foster a collaborative and innovative work environment.
  • Provide mentorship and professional development opportunities to the team.
  • Evaluate employee performance and prepare annual performance evaluations.
  • Stay up to date on knowledge of the latest industry trends and technologies.
Requirements
  • Doctor of Pharmacy Degree required.
  • 5 years of related clinical pharmacy experience, including responsibility for handling workflow, resources, quality, and compliance.
  • 2 years' prior experience leading teams preferred.
  • Licensed in Texas (Texas State Board of Pharmacy).
Benefits
  • No-Cost Medication: Get your prescribed compounded medications at no cost.
  • Onsite Health & Wellness – IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips.
  • Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs.
  • Telehealth visits: Access board-certified Doctors anytime, anywhere.
  • Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about.
  • Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays.
  • Life & AD&D Coverage: Secure your and your family's financial future.
  • FSA (Flexible Spending Account): Manage healthcare expenses smartly.
  • 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan.
  • Company Paid Long-Term Disability: Provided at no cost.
  • Flexible Schedules: Balance work and life seamlessly.
  • Rewards & Recognition Program: Your hard work doesn't go unnoticed.

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