Shift Leader

4 days ago


Eagan, Minnesota, United States Panera Brands Full time
Position Overview:
As a Shift Leader at Panera Brands, you will be responsible for the overall leadership and direction of the store in partnership with the General Manager or the Assistant General Manager. Your primary focus will be on ensuring the team has a clear understanding of goals, expectations, products, cleanliness, new directives, and guest connections during the shift.

Key Responsibilities:
  • Lead shifts that focus on team engagement and guest satisfaction with an unwavering commitment to delivering exceptional customer experiences.
  • Develop and implement strategies to maximize product sales and waste management.
  • Take ownership of the store's appearance and ensure it meets the highest standards of cleanliness and quality.
  • Provide coaching and feedback to team members to ensure they are meeting their roles and responsibilities.
  • Perform administrative tasks with integrity and to completion, including bank deposits, inventory, store product orders, and other assigned duties.
  • Actively develop team members and engage in conversations about career and professional growth.

Requirements:
  • At least 1 year of leadership, restaurant, retail, or customer service experience required, or properly trained and approved by Panera Brands to take responsibility as a Shift Leader.
  • Ability to work at least one of the following: early mornings, evenings, some holidays, and/or weekends.
  • Must be at least 18 years of age.

Physical Requirements:
The physical demands for this position include hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, and being able to stand for 4 to 8 hours, or the ability to accomplish the physical requirements with or without reasonable accommodations.
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