Sleep Expert

5 days ago


Cuyahoga Falls, Ohio, United States Mattress Firm Full time
Unlock Your Potential as a Sleep Expert at Mattress Firm

At Mattress Firm, we're passionate about helping people sleep well to live well. As a Sleep Expert, you'll play a vital role in creating a life-changing in-store experience for our customers. Our extensive, customer-centric retail sales training program will empower you to build strong relationships, provide expert product knowledge, and drive sales performance.

Key Responsibilities:

  • Develop and maintain a deep understanding of our products and services to provide exceptional customer experiences.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase, resolving issues and sending delivery reminders as needed.
  • Stay up-to-date on competitor activity, advertisements, and services offered by competitors.
  • Leverage social media to positively impact brand awareness and increase sales.

About Mattress Firm:

We're America's most trusted authority on sleep, with over 2,400 stores nationwide and a team of over 6,000 Sleep Experts. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

What We Offer:

  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • Get paid on-demand.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.

Pay Range:$40,000 to $60,000


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