Sleep Expert
5 days ago
At Mattress Firm, we're passionate about helping people sleep well to live well. As a Sleep Expert, you'll play a vital role in creating a life-changing in-store experience for our customers. Our extensive, customer-centric retail sales training program will empower you to build strong relationships, provide expert product knowledge, and drive sales performance.
Key Responsibilities:
- Develop and maintain a deep understanding of our products and services to provide exceptional customer experiences.
- Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
- Maintain customer relationships during and after purchase, resolving issues and sending delivery reminders as needed.
- Stay up-to-date on competitor activity, advertisements, and services offered by competitors.
- Leverage social media to positively impact brand awareness and increase sales.
About Mattress Firm:
We're America's most trusted authority on sleep, with over 2,400 stores nationwide and a team of over 6,000 Sleep Experts. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
What We Offer:
- Excellent career growth opportunities through on-the-job training and development programs.
- 401(k) with employer matching.
- Mental health and life resources.
- Medical, dental, prescription, and vision plans.
- Get paid on-demand.
- Base pay or uncapped commission.
- Employee discounts on Mattress Firm sleep products and accessories.
Pay Range:$40,000 to $60,000
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