Retail Experience Associate
3 weeks ago
At Champion Home Builders Inc., we are looking for a highly motivated and customer-focused Retail Experience Associate to join our team in Leesville, LA. As a key member of our sales team, you will provide exceptional customer service and support to our retailers and homebuyers.
We offer a competitive salary of $42,000 per year, based on experience, plus benefits including medical, dental, and vision insurance, 401(k) plan, paid vacation, and holidays.
Job Overview:
The Retail Experience Associate will be responsible for providing exceptional customer service and support to our retailers and homebuyers. They will answer incoming phone calls and email inquiries, respond to customer complaints, and resolve warranty issues.
Key Responsibilities:
- • Provide exceptional customer service and support to our retailers and homebuyers.• Answer incoming phone calls and email inquiries, respond to customer complaints, and resolve warranty issues.• Work closely with our sales team to ensure that customer needs are met.• Develop and maintain relationships with our retailers and homebuyers.• Identify opportunities to improve customer satisfaction and implement changes as needed.
Requirements:
The ideal candidate will have a high school diploma or equivalent, valid driver's license, and clean driving record. They will also possess excellent communication skills, strong attention to detail, and ability to multitask.
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