Banquet Captain

Europa Village Winery and Resort is seeking a skilled Banquet Captain to provide exceptional service and leadership to our banquet team. As a key member of our hospitality team, you will be responsible for ensuring seamless event execution, maintaining high standards of quality, and fostering a positive and inclusive work environment.

• Lead and train banquet team members to deliver exceptional service and meet customer expectations
• Coordinate event setup, execution, and teardown, ensuring timely and efficient service
• Monitor and maintain high standards of quality, cleanliness, and safety in all banquet areas
• Collaborate with banquet managers, sales and catering teams, and other departments to ensure seamless event execution
• Develop and implement effective strategies to improve service quality, efficiency, and customer satisfaction

• 1-3 years of experience in a banquet department with 20+ employees
• Prior experience updating and implementing standard operating procedures
• Experience managing departmental timekeeping and payroll knowledge of ADP Payroll services a plus
• Bilingual Spanish/English preferred

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• A competitive salary and benefits package
• A fun and inclusive company culture