Banquet Captain

1 week ago

Temecula, California, United States Europa Village Winery and Resort Full time
Job Overview

Europa Village Winery and Resort is seeking a skilled Banquet Captain to provide exceptional service and leadership to our banquet team. As a key member of our hospitality team, you will be responsible for ensuring seamless event execution, maintaining high standards of quality, and fostering a positive and inclusive work environment.

Key Responsibilities
  • Lead and train banquet team members to deliver exceptional service and meet customer expectations
  • Coordinate event setup, execution, and teardown, ensuring timely and efficient service
  • Monitor and maintain high standards of quality, cleanliness, and safety in all banquet areas
  • Collaborate with banquet managers, sales and catering teams, and other departments to ensure seamless event execution
  • Develop and implement effective strategies to improve service quality, efficiency, and customer satisfaction
Requirements
  • 1-3 years of experience in a banquet department with 20+ employees
  • Prior experience updating and implementing standard operating procedures
  • Experience managing departmental timekeeping and payroll knowledge of ADP Payroll services a plus
  • Bilingual Spanish/English preferred
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A fun and inclusive company culture

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