Chief Retail Merchandise Director

3 weeks ago


Troy, Michigan, United States Rainbow Stores Full time
About This Role

We are seeking a Chief Retail Merchandise Director to lead our retail sales team at Rainbow Stores.

Key Responsibilities:

  • Direct and coordinate the activities of retail sales workers to drive business growth and customer satisfaction.
  • Develop and implement daily schedules for shift personnel to optimize efficiency and productivity.
  • Provide training and evaluation to ensure employees meet performance expectations.
  • Analyze monthly results and trends to inform business forecasting and strategic planning.
  • Effectively resolve escalated customer complaints to maintain a positive brand image.

Requirements:

  • Previous experience in retail, customer service, or related fields with a proven track record of success.
  • Able to thrive in a fast-paced environment with excellent written and communication skills.
  • Strong leadership qualities with the ability to motivate and direct teams.
What We Offer

Rainbow Stores offers a competitive salary range of $65,000 - $85,000 per year, depending on experience, along with opportunities for benefits and career growth within the company.



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