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Service Advisor Expert
1 week ago
We are seeking a highly skilled Service Advisor Expert to join our team. As a key member of management, you will combine technical and managerial skills to lead service centers and progress towards becoming a Truck Care General Manager.
The ideal candidate will have excellent communication and interpersonal skills with a customer satisfaction focus. You will be responsible for providing detailed repair cost estimates, sales promotions, obtaining necessary approvals and payments, and keeping customers updated on vehicle status.
Key Responsibilities:
- Maintain a safe and clean facility.
- Greet customers, address vehicle service needs, and document issues.
- Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
- Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
- Handle customer complaints and resolve concerns.
Requirements:
- Experience: 6 months in customer service or sales preferred.
- Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.
