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Food Services Supervisor

2 months ago

Burlington, Vermont, United States 135 Aurora Health Care Southern Lakes, Inc. Full time

Department:

Food and Nutrition Services

Status:

Full-time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details:

This position typically operates from 8:00 AM to 4:30 PM, Monday through Friday, with occasional evening, weekend, and holiday shifts as necessary.

Position Overview:

The Supervisor of Food Services is accountable for overseeing daily food service operations, which encompass patient services, retail management, procurement, food preparation, and distribution. This role ensures adherence to health regulations and safety standards, acts as a liaison with external vendors, manages food program operations, and supports the Manager in comprehensive food service planning.

Key Responsibilities:

  • Oversee all daily departmental operations and food program management, coordinating food preparation for patient tray assembly and delivery, and managing the distribution of food and supplies to various areas.
  • Direct menu development to guarantee quality and therapeutic appropriateness while ensuring cost-effectiveness. Create menu cycles for retail operations and adjust menu options to meet dietary requirements.
  • Prepare training materials for staff development and conduct educational sessions. Provide orientation and training for employees in areas such as food preparation, serving activities, recipe standardization, cashiering, infection control, fire safety, and cleanup procedures in line with Hazard Analysis and Critical Control Point (HACCP) Guidelines.
  • Initiate and manage contracts with outside vendors, including evaluating pricing, arranging discounts, negotiating terms, soliciting bids, and ensuring compliance with product quality standards.
  • Generate statistical reports, analyze data, and monitor trends. Develop action plans for departmental improvement based on outcomes, identifying key participants, performance indicators, data collection tools, and evaluation methods.
  • Formulate and implement departmental policies and procedures covering various aspects such as tray-line operations, production, diet office management, retail operations, procurement, and temperature control.
  • Maintain food service safety programs, conducting regular inspections and accurately documenting and investigating incidents.
  • Establish quality standards for customer satisfaction and create corrective action plans based on feedback.
  • Develop and execute a comprehensive HACCP program to ensure high sanitation levels and compliance with regulatory agencies, conducting routine inspections of production areas and equipment.
  • Monitor cost-effectiveness, including reviewing cash register balances, evaluating equipment specifications, participating in food specification formulation, and conducting inventory checks to ensure adequate supply levels.
  • Manage human resources functions for staff, including performance coaching, conducting performance reviews, and overseeing overall staff morale. Recommend hiring, compensation adjustments, promotions, corrective actions, and terminations.

Licensure and Certification:

  • ServSafe Food Handler certification from the National Restaurant Association must be obtained within one year.

Education:

  • High School Diploma or equivalent.

Experience:

  • Typically requires three years of experience in food service operations and food preparation, including service techniques, cashiering, sanitation standards, and experience with general and modified diets in a large healthcare or hospitality environment, with a background in a lead or senior role.

Knowledge, Skills & Abilities:

  • Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) or similar software, along with electronic communication and internet navigation skills.
  • Strong verbal, written, and interpersonal communication skills to effectively engage with diverse internal and external stakeholders.
  • Demonstrated leadership capabilities, including problem-solving and decision-making skills.
  • Self-motivated, organized, and detail-oriented.
  • Ability to perform basic arithmetic calculations.

About 135 Aurora Health Care Southern Lakes, Inc.

This organization is dedicated to providing high-quality healthcare services, emphasizing clinical innovation, health outcomes, and value-based care. Committed to equitable care for all, it serves a large patient population and is recognized for its expertise across various medical specialties.