Elmhurst City Clerk Position

2 days ago


Elmhurst, Illinois, United States City of Elmhurst Full time

We are looking for an experienced Full-Time Customer Service Representative to provide top-notch service to our community. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing information on various services offered by the City of Elmhurst.

Key Responsibilities:

  • Answers customer service telephone calls and responds to inquiries regarding City services, including utility billing and parking inquiries
  • Enters and retrieves data from various software applications and conducts account research to provide accurate information to customers
  • Performs general office support duties such as filing, typing correspondence, and data entry

Requirements:

  • High school diploma or equivalent required; three years of general clerical experience with two years of accounting or financial experience preferred
  • Excellent communication, problem-solving, and organizational skills
  • Ability to work independently and as part of a team

This position offers a competitive salary range of $26.355/hour to $36.89/hour depending on experience and includes benefits such as medical, dental, vision, and life insurance, tuition reimbursement, paid time off, and participation in the Illinois Municipal Retirement Fund (IMRF).



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