Senior Operations Manager

3 weeks ago


Edmond, Oklahoma, United States Carvana Full time
About Carvana

We're a company that's changing the way people buy cars. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own family. To make sure our cars are in top condition, we've built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching our website. Using our rigorous 150-point inspection process, we verify that every vehicle meets our high standards. Our goal is to provide a no-hassle, better car buying experience for our customers. We're looking for talented individuals who can help us deliver on that promise.

Position Overview

The Reconditioning Operations Manager role oversees multiple reconditioning lines and is responsible for ensuring necessary production metrics are consistently met. As a key member of our team, you'll be responsible for:

  • Overseeing multiple reconditioning lines within the Inspection & Reconditioning Center (IC), planning production for a full working shift.
  • Fully managing facilities to meet or exceed targets in production, cost, and quality.
  • Quickly identifying bottlenecks that affect site throughput and efficiency, and developing action plans to address them.
  • Conducting weekly site performance reviews with Senior Reconditioning leadership, reporting on performance versus targets, challenges, and countermeasures.
  • Guiding daily site manager huddles to establish the day's tone and priorities.
  • Aiding in the execution of Continuous Improvement projects at home site and, if applicable, throughout the region/network.
  • Fostering growth and development in our Reconditioning Lead and Manager populations by supporting Development Plans and providing regular competency-based feedback.
Requirements

To be successful in this role, you'll need:

  • Ability to maintain high volume and high-quality content in a fast-paced environment.
  • Experience leading a team of over 50 associates and a track record of developing employees.
  • Proven ability to solve urgent operational challenges through root cause analysis.
  • Excellent communication skills.
  • 8+ years of management experience either in an automotive or lean manufacturing environment.
  • A valid driver's license with a clean driving record.
  • Must be open to relocation, ideally nationwide but at minimum regionally.
  • Must be able to read, write, speak and understand English.
  • Must be at least 18 years of age.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for growth and development. If you're a motivated and talented individual who is passionate about delivering a no-hassle, better car buying experience, we encourage you to apply.



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