Clinical Support Specialist

2 weeks ago

Fort Lauderdale, Florida, United States PainPoint Health Full time
Position Overview

The Clinical Support Specialist plays a crucial role in providing both clinical and administrative assistance to healthcare professionals, ensuring the effective delivery of high-quality health services. This position is essential in promoting optimal patient outcomes through dedicated patient care activities.

Compensation: $19 - $20 per hour
Schedule: Monday to Friday, 8 AM - 5 PM

Key Responsibilities

  • Manage incoming phone calls, coordinate appointment scheduling, check-in patients, and gather necessary patient information to maintain and update records, ensuring all documentation is completed accurately.
  • Collect and document patient medical histories, vital signs, test results, and other pertinent information while upholding strict confidentiality standards.
  • Prepare examination rooms and medical equipment, ensuring cleanliness and readiness for patient use.
  • Oversee the inventory of medical supplies, ensuring examination rooms are stocked with necessary items.
  • Assist in the preparation, ordering, and administration of medications under the supervision of licensed healthcare providers.
  • Prepare treatment areas for clinical evaluations and support practitioners during medical procedures and patient care activities.
  • Facilitate the safe transfer of patients before and after procedures.
  • Provide compassionate support and assistance to patients and their families.
  • Ensure compliance with all healthcare regulations, including HIPAA and OSHA standards.
  • Complete mandatory training sessions by assigned deadlines.
  • Perform additional duties as required.

Required Skills and Qualifications

  • Ability to read and interpret safety guidelines, operational instructions, and procedural manuals.
  • Proficient in writing routine reports and correspondence.
  • Ability to correlate clinical data with patient care effectively.
  • Strong communication skills to interact with patients, families, colleagues, and others, adapting communication style as necessary for optimal outcomes.
  • Proficiency in electronic medical record (EMR) documentation is essential.

Education and Experience

  • High school diploma or equivalent (GED).
  • One to three months of relevant experience and/or training preferred.
  • Certification as a Medical Assistant is desirable.

Equal Opportunity Employment

We are committed to providing equal employment opportunities regardless of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law. Our selection process is based solely on job-related criteria.

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