Operations Supervisor

2 days ago


Greenville, North Carolina, United States Papa John's - Serazen Full time
Job Summary

We are seeking a motivated Shift Leader to join our team at Papa John's - Serazen. As a Shift Leader, you will play a crucial role in ensuring the success of our restaurant by supervising shifts and work areas, delivering high-quality products, and providing exceptional customer service.

Key Responsibilities:

  • Supervise shifts and work areas to ensure high-quality products and customer service are delivered.
  • Manage operations, including the execution of all company policies, procedures, programs, and systems.
  • Ensure compliance with federal, state, and local laws and ethical business practices.
  • Adhere to guidelines, techniques, and expectations for each station, including dough management, accuracy, and proper portioning.
  • Perform assigned work station duties, such as making quality products and following product preparation procedures.
  • Contribute to achieving company product goals and commit to meeting customer needs and expectations.
  • Exemplify and exhibit core values, maintain a positive attitude, and work well with others.
  • Maintain product quality, customer service, and performance responsibilities within acceptable standards.
  • Contribute to profit goals by accurately utilizing the FOCUS System and executing cash management duties.
  • Assist in managing adequate inventory levels using the company's systems and guidelines.

Requirements:

  • High school diploma or GED preferred.
  • Serv-Safe/Local or State Food Service Certification preferred.
  • Previous restaurant shift lead experience preferred.
  • Ability to lift up to 50 lbs.

Salary Range: $12-$18/hour based on location and experience.



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