Patient Experience Coordinator

5 days ago


Sayville, New York, United States Professional Physical Therapy Full time

At Professional Physical Therapy, we are looking for a highly organized and detail-oriented individual to fill the role of Patient Care Coordinator. As a key member of our team, you will play a crucial role in ensuring a smooth and efficient patient experience. Your primary responsibilities will include scheduling appointments, processing patient payments, and maintaining accurate records.

About the Salary

The estimated annual salary for this role is between $35,000 and $44,000, depending on experience and qualifications. We offer a competitive hourly rate of $17 - $21 per hour, as well as opportunities for growth and professional development within our organization.

Key Responsibilities
  • Schedule patient appointments and manage waitlists effectively
  • Process patient payments and resolve any billing issues
  • Maintain accurate and up-to-date patient records
  • Communicate with patients and families in a clear and respectful manner
Requirements and Qualifications
  • High school diploma or equivalent required
  • Prior experience in a customer service or administrative role, preferably in a healthcare setting
  • Excellent organizational and communication skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
Benefits and Perks
  • Competitive hourly rate of $17 - $21 per hour
  • Monthly performance bonus available
  • Medical, dental, and vision insurance offered
  • 401k plan with employee contributions
  • Employee assistance program available
  • Paid time off (PTO)


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