El Monte Outreach Representative

4 days ago


South El Monte, California, United States PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC Full time

We are seeking a highly motivated and detail-oriented Call Center Representative to join our team at the Parent Education Bridge for Student Achievement Foundation LLC in El Monte, California.

Job Summary

This is a fantastic opportunity to work with a passionate team committed to making a positive impact on education. As a Call Center Representative, you will be responsible for taking inbound and outbound calls, communicating with schools, and providing solutions that meet their needs.

Duties and Responsibilities
  • Answer incoming calls and respond to customer inquiries.
  • Place outgoing calls to schools to promote our educational program.
  • Document all customer interactions and resolve issues in a timely manner.
  • Collaborate with the sales team to upsell products and services.
  • Stay up-to-date on industry trends and best practices through ongoing training and professional development.
Requirements
  • High school diploma or equivalent experience.
  • Minimum 1 year of experience in a call center or customer service role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in CRM software.
Compensation and Benefits

The estimated annual salary for this position is $40,000 - $50,000 based on experience and qualifications. Additionally, we offer competitive compensation, career growth opportunities, and benefits such as:

  • Competitive Compensation
  • Career Growth Opportunities


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