IT Asset Management Specialist
3 weeks ago
Chenega MIOS SBU is seeking a skilled IT Asset Management Specialist to join our team. This role involves developing, managing, and maintaining the Configuration Management Database (CMDB) within the organization's ITIL framework.
About the Role:
As an IT Asset Management Specialist, you will be responsible for ensuring that all IT assets and their configurations are accurately recorded, managed, and maintained to support IT service management processes. You will assist in defining and implementing CMDB policies, processes, and procedures in alignment with ITIL best practices.
Responsibilities:
- Assist in ensuring that all IT assets and their configurations are accurately recorded, managed, and maintained to support IT service management processes.
- Support the development and maintenance of the CMDB, ensuring all IT assets and configuration items (CIs) are accurately recorded.
- Assist in defining and implementing CMDB policies, processes, and procedures in alignment with ITIL best practices.
- Support the regular audit of the CMDB to ensure data integrity and compliance with organizational standards.
- Aid in the management of document relationships between CIs and ensure that all dependencies and changes are accurately reflected in the CMDB.
- Ensure proper version control and documentation of changes to CIs.
- Assist in the coordination with other ITIL process managers to ensure smooth integration of configuration management processes.
- Conduct regular data validation and reconciliation activities to maintain the accuracy and completeness of the CMDB.
- Identify and resolve discrepancies in the CMDB data.
- Support in the implementation of automated tools for data discovery and CI tracking.
- Work closely with IT service management, change management, and incident management teams to ensure the CMDB supports their processes.
- Collaborate with IT asset management teams to synchronize asset and configuration data.
- Assist senior members in providing CMDB training and support to end-users and stakeholders.
- Generate and analyze reports on CMDB data to support decision-making and continuous improvement initiatives.
- Provide insights and recommendations based on CMDB data to optimize IT asset and configuration management.
- Assist in ensuring CMDB compliance with internal policies, industry standards, and regulatory requirements.
- Participate in internal and external audits related to configuration management.
Requirements:
- Bachelor's Degree and 3+ years of relevant experience or
- Associate's Degree and 5+ years of relevant experience or
- High School Degree and 8+ years of relevant experience
- Experience to include but not limited to: Development, management, and maintenance of CMDB, IT asset management, ITIL framework and its application to configuration management, ServiceNow, ITIL Foundations Certification desired, Ability to obtain DoD 8570 IAT level II compliance within 6 months, Active TS/SCI clearance
Benefits:
This role offers a competitive salary range of $85,000 - $110,000 per year, depending on experience. Chenega MIOS SBU also provides a comprehensive benefits package, including medical, dental, vision, prescription plans, wellness programs, income protection, paid leave, and retirement.
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