Welcome Specialist

6 days ago

Gurnee, Illinois, United States Great Wolf Lodge Full time

About the Role: As a Front Desk Agent at Great Wolf Lodge, you will be responsible for creating a warm and welcoming atmosphere for our guests. You will be the first point of contact for many of our guests, and your friendly demeanor and excellent communication skills will make all the difference in their stay.

Key Responsibilities: Welcoming guests, registering them, and assigning rooms. Responding to requests, answering questions, and providing information about the resort and its amenities.

What We're Looking For: A friendly and outgoing individual with excellent communication skills. Previous customer service experience is preferred but not required. Ability to work well under pressure and maintain a professional demeanor in a fast-paced environment.

Our Benefits: Comprehensive benefits package, including health insurance, paid time off, and opportunities for career advancement.

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