Wireless Services Specialist

7 days ago


Brest, Bretagne, United States GP Mobile Full time
In a rapidly evolving wireless industry, the Wireless Services Specialist at GP Mobile, an Authorized T-Mobile Retailer, plays a critical role in delivering exceptional customer experiences. As a key member of our retail team, you will work closely with customers to understand their needs and provide tailored solutions that exceed their expectations. We're seeking a motivated and customer-focused individual who thrives in a fast-paced environment and is passionate about technology.

Overview:
The Wireless Services Specialist will be responsible for delivering an exceptional customer experience by understanding customer needs and providing personalized solutions. This role involves building relationships with customers, driving sales growth, and exceeding customer expectations. You will work as part of a team to deliver an exceptional customer experience and ensure customer satisfaction and loyalty.

Key Responsibilities:
Your key responsibilities will include:
  • Providing hands-on demonstrations of the latest technology to customers
  • Sidestepping selling to find personalized solutions beyond the bare-bones device and service plan
  • Building relationships with customers and delivering exceptional customer experiences
  • Working closely with the retail team to drive sales growth and exceed customer expectations

Requirements:
To be successful in this role, you will need:
  • At least 6 months of customer service and/or sales experience
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong communication and interpersonal skills
  • Bilingual candidates are encouraged to apply

Benefits:
We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as generous paid time-off programs. Our phone service discounts ensure that you stay connected on the go. With serious growth potential for your career, we invite you to join our team and chase your dreams.

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