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Medical Assistant
1 month ago
This role is part of the clinical team at Steward Health Care, responsible for ensuring smooth daily operations in the physician practice. The Medical Assistant will work closely with providers to deliver world-class care to patients, providing an elevated level of customer service and maintaining a professional, positive manner when interacting with patients and colleagues.
Key Responsibilities- Work closely with providers to assist in delivering world-class care to patients.
- Provide an elevated level of customer service to all new and existing patients of the practice.
- Room patients and prepare them for provider visits.
- Take vital signs, as necessary, and accurately record them in the EMR.
- Record patient history, chief complaint, pharmacy information, and prescription lists in the EMR.
- Obtain required consents and complete necessary forms for specific visit types.
- Perform in-office testing and EKGs as needed, and properly label specimens according to SMG policy.
- Chaperone providers as required and administer vaccines and medications as ordered by the provider.
- Follow TCM, CCM, and RPM workflows if active in the practice.
- Stock rooms and monitor expiration dates of exam room supplies.
- Monitor and log medication/vaccine refrigerator temperatures.
- Assist with incoming calls, answering, triaging, and routing telephone calls as needed.
- Follow scheduling rules and direct schedules patient visits in other SMG practices.
- Review schedules to ensure providers have necessary information for patient visits.
- Schedule patient appointments and testing as ordered by the provider.
- Perform outreach to select patient groups as directed for patient care and quality.
- High School Diploma or equivalent required.
- Education from an approved medical assistant program or equivalent.
- One to three years of experience as a medical assistant preferred.
- Strong customer service excellence expected.
- Excellent communication and interpersonal skills required.
- Experience with EMR and Microsoft Office preferred.
Steward Health Care is a physician-led, minority-owned, integrated health care system dedicated to revolutionizing the way health care is delivered. Our mission is to create healthier lives, thriving communities, and a better world. With over 5,500 providers and 43,000 health care professionals, we care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities, and behavioral health centers.
