Customer Service Representative
7 days ago
**Job Summary**
Wipro is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
**Key Responsibilities:**
- Answer inbound calls from customers to provide assistance with questions and concerns
- Offer solution-based resolutions regarding products and services
- Schedule appointments to address in-home needs
- Manage other customer-related tasks such as order processing, rescheduling, and payment refunds
**Requirements:**
- Excellent verbal and written communication skills
- Active listening and professional communication skills
- Ability to multitask using various channels of communication
- Proficient in web-based applications
- Experience working with the public and providing excellent customer care
- 1 year experience in customer service in an inbound call center is preferred
**What We Offer:**
- Full-time availability with accrued PTO and full benefits
- Paid training
- Opportunity to work with a leading company in the industry
**Equal Employment Opportunity:**
Wipro is an Equal Employment Opportunity employer that is committed to inclusion and diversity. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activities, or other applicable legally protected characteristics.
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