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Food Service Supervisor

2 months ago

Warren, United States Global Partners Full time
Job Summary:

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Global Partners LP. As a key member of our food service department, you will be responsible for directing and supervising all activities of the deli/food service department and its personnel to achieve merchandising, sales, and customer service goals.

Key Responsibilities:
  • Direct and supervise department personnel to meet department goals and objectives
  • Communicate directly with store management and department supervisors
  • Select, onboard, and coach new team members
  • Schedule team members and engage with customers through smiles and greetings
  • Take customer orders and ensure orders are completed on time and to the customer's satisfaction
  • Ensure department personnel follow all county, city, and company food safety and sanitation guidelines and policies
  • Order products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards
  • Oversee the preparation and serving/merchandising of deli/food service items
  • Display deli/food service items following del/food service department and/or company merchandising guidelines
  • Follow product recipes without deviation
  • Rotate deli/food service items for sale, ensuring quality and safety and product shrink control
  • Receive merchandise for sale and supplies, audit invoices, break down orders, and position cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers
  • Count product for inventory purposes and complete all paperwork in a timely and accurate manner
  • Process cash register transactions, give back change, and refunds
  • Use scale printer machine, ensuring weights and pricing are correct
  • Monitor product pricing, signage, and placement as well as the use of product shelf tags and shelf signage
  • Keep clean, neat, and orderly sales counters, food prep areas, warehouse shelving, and walk-in coolers and freezers
  • Ensure all department personnel use proper safety equipment and procedures
Requirements:
  • High School Diploma or equivalent
  • At least 18 years old
  • Two years prior experience in a fresh foods environment, preferably in a management role
  • Flexibility to work weekend, holiday, and/or evening shifts and assist other locations as needed
  • Must have reliable transportation and valid driver's license
  • Serv-Safe certification preferred
  • Desire to learn new products and new recipes
  • A love of foods and a creative nature
What We Offer:

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move, and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.