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Server Position at Foulk Manor North

2 months ago

Wilmington, Delaware, United States Foulk Manor North Full time
Job Summary

We are seeking a skilled Server to join our team at Foulk Manor North. As a Server, you will be responsible for providing exceptional service to our residents and guests, ensuring a warm and inviting dining experience.

Key Responsibilities
  • Exemplify high standards of cleanliness, sanitation, and organization in the Dietary Department.
  • Adhere to food quality, appearance, and presentation standards at all times.
  • Exhibit dining room appearance and presentation standards, including setting tables and maintaining workstations.
  • Provide prompt, accurate, and efficient service to customers, taking orders and delivering food and beverages with a smile.
  • Clear dishes from tables during and after meal service, assist with dish washing, and reset tables to maintain a clean and welcoming environment.
  • Serve customers using proper serving etiquette and promote an inviting dining atmosphere.
  • Knowledge of diets provided and served correctly, adhering to policy and procedure.
  • Represent Foulk Manor North in a warm and inviting manner, creating a positive marketing environment.
  • Support creating a culture where business decisions drive top-line revenue and occupancy.
Hospitality Focus

Foulk Manor North fully embraces a culture of hospitality, guided by the following hospitality promises:

  • We greet residents, employees, and guests warmly, by name and with a smile.
  • We treat everyone with courteous respect.
  • We strive to anticipate resident, employee, and guest needs and act accordingly.
  • We listen and respond enthusiastically in a timely manner.
  • We hold ourselves and one another accountable.
  • We embrace and value our differences.
  • We make residents, employees, and guests feel important.
  • We ask 'Is there anything else I can do for you?'
  • We maintain high levels of professionalism, both in conduct and appearance, at all times.
  • We pay attention to details.