Retail Store Manager
3 weeks ago
At Follett, we're committed to providing exceptional customer service and driving sales growth in our campus stores. As a Retail Manager, you'll play a key role in leading our store operations and inspiring teams to deliver outstanding results.
Key Responsibilities:- Drive sales growth and execute operating plans to meet company objectives.
- Lead in-store course materials activities and partner with course materials leadership.
- Review and approve store markups, markdowns, and write-offs within company guidelines.
- Ensure the security of company assets and the safety of associates and customers.
- Communicate and partner with the campus to facilitate events and day-to-day operations.
- Strategic Partnership Reviews and ensure campus outreach and engagement.
- Develop cross-functional teams and ensure effective performance management.
- Recruit, train, coach, and develop all team members.
- Partner to create and maintain an engaging customer service culture.
- Develop and maintain relationships with customers, faculty, staff, and vendors.
Requirements:
- Bachelor's Degree or Equivalent.
- 3-5 years of retail management or strong customer service experience.
- General Computer Skills.
- Academic retail experience is a plus.
Benefits:
- Medical, Dental, & Vision.
- Voluntary Insurance plans.
- 401k + 100% company match (up to 4%).
- 80 hours vacation + sick days.
- 10 paid company holidays.
- Quarterly Bonus Plan.
Follett is an Equal Opportunity Employer and welcomes candidates from diverse backgrounds.
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