Retail Operations Manager

7 days ago


Norfolk, Virginia, United States Food Lion Full time
About the Role

The Front End Specialist is responsible for ensuring that customers receive fast, easy, flexible, and friendly service. This includes assisting customers with their shopping needs, handling cash and credit transactions, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide exceptional customer service, responding promptly and accurately to customer inquiries.
  • Maintain knowledge of store policies and procedures, including cash handling, refunds, and exchanges.
  • Ensure that all areas of the front end are clean and well-organized, meeting company standards.


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