Service Trainee Position

6 days ago


Farmington Hills, Michigan, United States Delta Dental of Michigan Full time

Company Overview

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Delta Dental of Michigan, Ohio, and Indiana is committed to improving oral health through its benefit plans, advocacy, and community support.

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Job Description

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The Customer Service Trainee will assist customers with their inquiries, research and resolve claims-related issues, and maintain accurate records and files.

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Responsibilities

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  1. ">
  2. Answer customer calls and respond to written inquiries">
  3. Access the claims processing system to resolve issues">
  4. Maintain departmental records and files">
  5. Operate office equipment, including computers and printers">
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Requirements

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The ideal candidate will have:

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  • ">
  • A high school diploma or equivalent">
  • One year of customer service experience in a business environment">
  • Successful completion of a customer service simulation test">
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Benefits

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We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.



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