Service Trainee Position
6 days ago
Company Overview
">Delta Dental of Michigan, Ohio, and Indiana is committed to improving oral health through its benefit plans, advocacy, and community support.
">Job Description
">The Customer Service Trainee will assist customers with their inquiries, research and resolve claims-related issues, and maintain accurate records and files.
">Responsibilities
">- ">
- Answer customer calls and respond to written inquiries">
- Access the claims processing system to resolve issues">
- Maintain departmental records and files">
- Operate office equipment, including computers and printers">
Requirements
">The ideal candidate will have:
">- ">
- A high school diploma or equivalent">
- One year of customer service experience in a business environment">
- Successful completion of a customer service simulation test">
Benefits
">We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.
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