Portal Content Specialist

1 week ago

Sartell, Minnesota, United States DeZURIK Full time
About the Job
DeZURIK is seeking an experienced Enterprise Portal Administrator to manage our client portals and ensure seamless customer experiences. As a key member of our operations team, you will be responsible for developing and implementing content strategies, collaborating with cross-functional teams, and resolving portal-related issues.

Main Responsibilities
• Develop and implement content strategies for stakeholder portals
• Collaborate with Sales and Project Management teams to support bid and order inquiries
• Develop resources to help team members efficiently utilize stakeholder portals
• Manage additional portal activities and projects as assigned
• Monitor daily portal activity and coordinate with Customer Support and Finance teams

Requirements
• Bachelor's degree in Business, Marketing, Information Technology, or related field
• Minimum 2+ years of experience in customer success, portal management, product management, or similar role
• Experience with Content Management Systems (CMS), Customer Relationship Management (CRM), or other business platforms
• Familiarity with project management tools
• Strong organizational, time management, and problem-solving skills
• Excellent written and verbal communication skills

Salary and Benefits
DeZURIK offers a competitive salary range of $75,000 - $100,000 per year, commensurate with experience, plus a comprehensive benefits package, including health insurance, retirement plan, and paid time off. Opportunities for professional growth and development are available.

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