Current jobs related to Front Office Manager - Alpharetta - The Hotel at Avalon and Alpharetta

  • Front Desk Assistant Manager

    2 weeks ago

    Alpharetta, United States Marriott Atlanta Alpharetta Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for assisting the Director Front Office with the operation of the Front Office in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.Responsibilities:Leadership and...

  • Front Desk Operations Manager

    1 week ago

    Alpharetta, United States The Hotel Avalon Alpharetta Full time

    Job SummaryThe Front Desk Supervisor is responsible for managing the front office operations to achieve customer satisfaction, quality service, and compliance with corporate policies and procedures. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.Key...

  • Front Office Representative

    3 days ago

    Alpharetta, United States United Digestive Full time

    GENERAL SUMMARY OF DUTIES: Responsible for assisting physicians and management with all clinical, clerical, and organizational tasks revolving around patient care. Coordinates patient check-in procedure, collects patient payments, and manages all information necessary for patient visit.REPORTS TO: Clinic or Practice ManagerRESPONSIBILITIESDuties include but...

  • Front Office Coordinator

    2 weeks ago

    Alpharetta, GA, USA, United States ChromePMS Full time

    Job Title: Front Office CoordinatorWe are a patient-centric med spa and health practice located in Alpharetta, Georgia. Our services include a wide range of advanced laser treatments, weight loss, cosmetic injections, hormone therapy, IV therapy, PDO threads, ultherapy, and other wellness services. We create personalized treatment plans to meet the unique...

  • Front Office Coordinator

    1 week ago

    Alpharetta, GA, USA, United States ChromePMS Full time

    We are a patient-centric med spa and health practice seeking a highly skilled Front Office Coordinator to join our team. As the first point of contact for our clients, this role is responsible for ensuring efficient front office operations.Key Responsibilities:Client Interaction: Greet clients warmly and create a welcoming atmosphere, address all general...

  • Front Desk Assistant Manager OEM

    3 months ago

    Alpharetta, United States Marriott Atlanta Alpharetta Full time

    Job Summary: The Front Desk Assistant Manager is responsible for assisting the Director Front Office with the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected...

  • Cleaning Operations Manager

    2 weeks ago

    Alpharetta, United States Office Pride of Alpharetta-Cumming Full time

    Office Pride of Alpharetta-Cumming is seeking a highly organized and trustworthy individual to fill the role of Cleaning Supervisor. As a key member of our team, you will be responsible for ensuring that our cleaning specifications are met, and our work is completed on-time and within budget. This is a crucial role that offers opportunities for advancement...

  • Front Desk Coordinator

    1 day ago

    Alpharetta, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Front Desk Coordinator in Alpharetta, Georgia. The selected candidate will be the first point of contact for our clients and visitors, managing the front desk, and providing administrative support across the organization. Responsibilities • Oversee the front...

  • Cleaning Operations Manager

    2 weeks ago

    Alpharetta, Georgia, United States Office Pride of Alpharetta-Cumming Full time

    Job DescriptionJob DescriptionAs a key member of the Office Pride of Alpharetta-Cumming team, the Cleaning Supervisor will oversee the daily operations of our cleaning services. This role is responsible for ensuring that our high standards of quality and customer satisfaction are met.Key Responsibilities:Supervise front-line employees to ensure efficient and...

  • Hotel Front Desk Representative

    2 weeks ago

    Alpharetta, United States Hilton Garden Inn North Alpharetta Full time

    Job OverviewWe are seeking a highly skilled and professional Hotel Front Desk Agent to join our team at Hilton Garden Inn North Alpharetta. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesWelcome guests and manage their...

  • Front Desk Coordinator

    4 weeks ago

    Alpharetta, United States Insight Global Full time

    Job OverviewWe are seeking a highly skilled and experienced Front Desk Receptionist to join our team at Insight Global in Alpharetta, GA. As the face of our organization, you will be responsible for providing exceptional customer service to guests, vendors, and employees, while also performing administrative tasks in support of facilities and procurement.The...

  • Front Desk Associate

    3 days ago

    Alpharetta, United States Robb Facial Plastic Surgery & Aesthetics Full time

    Robb Facial Plastic Surgery and Aesthetics in Alpharetta, GA 30005 Full job description About Robb Facial Plastic Surgery and Aesthetics The mission of Robb Facial Plastic Surgery is to love and serve our patients through facial cosmetic enhancements or deluxe medical spa treatments. Dr. Robb Jr., and his team, create a high-end, comfortable, customized,...

  • Front Office Team Member

    2 months ago

    Alpharetta, United States Mini Molars Pediatric Dentistry Full time

    Love Your Job at Mini Molars Pediatric Dentistry! Mini Molars Pediatric Dentistry in Alpharetta, GA is seeking a friendly and motivated Front Desk Team Member to join our growing practice! About Us:At Mini Molars, we're passionate about creating a fun and positive dental experience for both our minis. Our team is dedicated to providing top-notch care and...

  • Front Desk Associate

    4 days ago

    alpharetta, United States Robb Facial Plastic Surgery & Aesthetics Full time

    Robb Facial Plastic Surgery and Aesthetics in Alpharetta, GA 30005  Full job description About Robb Facial Plastic Surgery and Aesthetics The mission of Robb Facial Plastic Surgery is to love and serve our patients through facial cosmetic enhancements or deluxe medical spa treatments. Dr. Robb Jr., and his team, create a high-end, comfortable,...

  • Front Desk Receptionist

    4 weeks ago

    Alpharetta, United States Insight Global Full time

    Job DescriptionJob DescriptionTitle: Front Desk ReceptionistCompany: Scientific GamesType: 6-9 Month, Contract to Hire Location: Onsite 5 days Alpharetta, GA (1500 Bluegrass Lakes Pwky, Alpharetta, GA 30004)Interview Process: 2 Rounds30 Minute Virtual with Manager45 Minute onsite final with Chief Procurement Officer Must Haves:- Excellent customer...

  • Front Desk Representative

    4 weeks ago

    Alpharetta, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.ResponsibilitiesRegister guests and process...

  • Front Desk Coordinator

    1 week ago

    Alpharetta, United States Rogers Electric Full time

    DescriptionOUR COMPANY With more than 1500 employees and 12 offices nationwide, Rogers is the largest self-performing electrical, data and lighting contractor in the United States. Rogers specializes ground-up electrical construction, to national rollout and remodel programs, preventative maintenance and installation needs. With 40 years of experience,...

  • Office Administrator

    1 week ago

    Alpharetta, United States Insight Global Full time

    Insight Global is seeking an Office Administrator to provide administrative support to the Finance, Marketing, Land Development, Land Acquisition, Sales, and Closing Coordinator teams. Manage correspondence, including emails, letters, packages, and phone calls. Assist colleagues in the Finance, Land Development, Land Acquisition, Sales, and Closing...

  • Dental Office Coordinator

    2 weeks ago

    Alpharetta, Georgia, United States Polish Dental Center Alpharetta Full time

    Job DescriptionPolish Dental Center Alpharetta is a fast-growing dental practice that values exceptional patient care and a welcoming environment.We are seeking a highly organized and communicative Front Desk Associate to join our team. This role involves managing appointment scheduling, handling patient inquiries, and presenting treatment plans to...

  • Front End UI Developer

    2 weeks ago

    Alpharetta, United States Ampcus Full time

    Ampcus Inc. is a leading provider of technology and business consulting services. We are seeking a skilled Front End UI Developer to join our team of talented engineers. Job Title: Front End UI Developer Location: Alpharetta, GA (Hybrid: 3 days in office and 2 days remote) Description: We are looking for a Front End UI Developer who is passionate about...

Front Office Manager

2 months ago

Alpharetta, United States The Hotel at Avalon and Alpharetta Full time

About Us:
The Hotel at Avalon and Alpharetta is a premier resort destination that embodies the essence of luxury and relaxation. Our mission is to provide an unparalleled guest experience, where every moment is a testament to the art of living well.

We offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) savings plan with matching funds. Our associates also enjoy free lunch or dinner during their shift in our Associate Cafe, free gated on-site parking, provided uniforms, and discounted dry cleaning rates on-site. In addition, we provide pet insurance through the ASPCA and offer a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.

We value diversity and inclusion, and we encourage women and people of color to apply, even if they don't meet every single qualification. We also welcome U.S. military candidates and offer a supportive work environment that fosters growth and development.

Job Summary:
The Front Office Manager is responsible for ensuring that guest service standards are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.

Key Responsibilities:

  • Guest Registration and Checkout: Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
  • Implement Company Programs: Implement company and franchise programs to drive revenue growth and improve guest satisfaction.
  • Forecasting and Reporting: Prepare forecasts and reports and assist in the development of the room's budget.
  • Front Office Systems and Equipment: Monitor and maintain the front office systems and equipment to ensure their optimum performance.
  • Guest Satisfaction: Track guest satisfaction surveys and maximize usage of the guest response tracking system.
  • Expense Management: Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs.
  • Staff Management: Interview, hire, train, develop, resolve problems, provide open communication and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals.
  • Communication: Communicate both verbally and in writing to provide clear direction to staff.
  • Customer Service: Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
  • Compliance: Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied.
  • Interdepartmental Coordination: Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
  • Room Inventory Management: Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
  • Customer Complaints: Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
  • Sales Strategies: Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.
  • Attendance and Punctuality: Regular attendance in conformance with the standards is essential to the successful performance of this position.
  • Additional Duties: Perform any other job-related duties as assigned.

Qualifications:
  • Experience: Minimum of 2 years Front Desk experience, preferably in a leadership role.
  • Education: High School Diploma or equivalent required, Bachelor's degree preferred.
  • Technical Skills: Proficient with PMS system. Advanced knowledge of brand's reward program.
  • Financial Management: Able to handle cash and credit transactions. Computer literacy and financial management a must.
  • Communication and Interpersonal Skills: Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
  • Knowledge of Local Area: General knowledge of local area attractions and transportation.
  • Emergency Situations: Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates.
  • Labor Laws and Regulations: Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws.
  • Teamwork and Leadership: Able to establish and maintain effective working relationships with associates and customers. Able to make sound business decisions and take action quickly based on previous experience and good judgment.
  • Hotel Operations: Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Communication Style: Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.