Insurance Policy Specialist

5 days ago


Chicago, Illinois, United States 5H2 Hub International Midwest Limited Full time

At 5H2 Hub International Midwest Limited, we're committed to delivering exceptional insurance solutions that protect our customers' futures. As a key member of our team, you'll play a vital role in guiding our Programs operations and uncovering new business opportunities.

About Us

We're a leading insurance broker with over 450 offices across North America. Our team of professionals is dedicated to providing unparalleled service and expertise to our clients. We believe in investing in the future of our employees, offering continuous opportunities for growth and development.

Job Description

This role requires an individual who is professional, driven, and self-motivated. You'll be responsible for:

  • Providing one-on-one training to new or existing team members
  • Developing knowledge expert skills in our insurance policies and day-to-day service processes
  • Taking leadership of department projects, including task distribution, escalation screening, finance reporting, and book growth
  • Account managing our largest PL accounts with the assistance of the PL Stew team
  • Identifying areas of improvement and developing creative solutions
  • Attending conventions and serving as the product expert for the Professional Liability team
  • Handling call and claim escalations in a timely manner
  • Aiding in backdating approval requests from our team to the insurance provider
  • Providing professional, courteous service to clients, carrier representatives, underwriters, business partners, and HUB colleagues
Required Skills and Qualifications

To succeed in this role, you'll need:

  • A high school diploma or equivalent; an AA or college degree is preferred
  • An Illinois producer license appropriate to the position or securing within 60 days and meeting bonding requirements
  • Superior customer service and problem-solving skills
  • Excellent oral and written English communication skills
  • Demonstrated proficiency with computer systems, including Microsoft Office and automated agency management systems
  • The ability to work in a positive team environment
Salary and Benefits

We offer a competitive salary range of $70,000 - $90,000 per year, depending on experience. Additionally, you'll enjoy:

  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) retirement plan with employer matching
  • Flexible paid time off and holidays
  • Professional development opportunities
Location

This role is based in our downtown Chicago office, with occasional travel required to meet with clients and attend industry events.



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