Restaurant Supervisor

**About the Role**

We are seeking a highly motivated and experienced Shift Leader to join our team at Your Papa John's. As a Shift Leader, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of employees to achieve sales and customer satisfaction goals.

Key Responsibilities:

• Customer Service: Provide prompt and courteous service to customers, ensuring their needs are met and exceeded.
• Team Management: Lead and motivate a team of employees to achieve sales and customer satisfaction goals, providing coaching and feedback as needed.
• Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure adequate stock levels and minimize waste.
• Cash Handling: Execute cash management duties, including handling cash, credit card transactions, and operating a point-of-sale system.
• Restaurant Maintenance: Maintain a clean, safe, and organized restaurant environment, including adhering to health and safety standards.
• Training and Development: Train and develop employees to ensure they have the skills and knowledge needed to perform their jobs effectively.
• Problem-Solving: Respond to customer complaints and concerns in a professional and courteous manner, resolving issues promptly and fairly.

Requirements:

• Leadership Experience: Proven leadership experience in a fast-paced environment, with the ability to motivate and lead a team.
• Customer Service Skills: Excellent customer service skills, with the ability to provide prompt and courteous service to customers.
• Communication Skills: Strong communication skills, with the ability to effectively communicate with employees, customers, and management.
• Problem-Solving Skills: Ability to analyze problems and develop effective solutions.
• Physical Demands: Ability to lift 50 pounds and stand for long periods of time.

What We Offer:

• Competitive Salary: A competitive salary and benefits package.
• Opportunities for Advancement: Opportunities for advancement and career growth within the company.
• Training and Development: Ongoing training and development opportunities to ensure employees have the skills and knowledge needed to succeed in their roles.