Member Service Manager

5 days ago


Cheektowaga, United States Walmart Full time
About the Role

This Member Service Manager position at Sam's Club involves overseeing assigned areas of responsibility, including handling claims and returns, zoning the area, and arranging and organizing merchandise.

Key Responsibilities
  • Provide member service by acknowledging the member and identifying member needs.
  • Oversee assigned area of responsibility by handling claims and returns; zoning the area; arranging and organizing merchandise; identifying shrink and damages.
Requirements and Qualifications
  • 6 months retail experience including operating front-end equipment (for example, cash register) AND 6 months customer service experience
  • Leading a front-end team, Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others
Benefits and Compensation

The estimated salary for this position is $22.50 to $31.25 per hour, based on location and experience. Benefits include health insurance, 401(k), stock purchase, and company-paid life insurance.



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