Shift Lead
1 week ago
We are seeking a highly skilled and experienced Shift Lead to join our team at Banfield Pet Hospital. As a Shift Lead, you will play a critical role in ensuring the smooth operation of our hospital, providing exceptional client service, and supporting the veterinary team in delivering high-quality patient care.
Key Responsibilities- Assist the Practice Manager in developing and implementing hospital policies and procedures.
- Provide leadership and guidance to the paraprofessional team, ensuring they have the necessary tools and resources to deliver exceptional client service and patient care.
- Coordinate and manage hospital operations, including scheduling, inventory management, and equipment maintenance.
- Develop and implement strategies to improve hospital productivity, efficiency, and client satisfaction.
- Collaborate with the veterinary team to ensure seamless communication and coordination of patient care.
- Provide exceptional client service, responding to client inquiries and concerns in a timely and professional manner.
- Associate's degree or veterinary technician certification/licensure preferred.
- Two years of experience in a healthcare or veterinary setting, with six months of experience at Banfield preferred.
- Prior supervisory experience preferred.
- Medical background with medical terminology training preferred.
Banfield Pet Hospital offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional client service and patient care, we encourage you to apply for this exciting opportunity.
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