Shift Lead

1 week ago


Arizona City, Arizona, United States Banfield Pet Hospital Full time
Job Summary

We are seeking a highly skilled and experienced Shift Lead to join our team at Banfield Pet Hospital. As a Shift Lead, you will play a critical role in ensuring the smooth operation of our hospital, providing exceptional client service, and supporting the veterinary team in delivering high-quality patient care.

Key Responsibilities
  • Assist the Practice Manager in developing and implementing hospital policies and procedures.
  • Provide leadership and guidance to the paraprofessional team, ensuring they have the necessary tools and resources to deliver exceptional client service and patient care.
  • Coordinate and manage hospital operations, including scheduling, inventory management, and equipment maintenance.
  • Develop and implement strategies to improve hospital productivity, efficiency, and client satisfaction.
  • Collaborate with the veterinary team to ensure seamless communication and coordination of patient care.
  • Provide exceptional client service, responding to client inquiries and concerns in a timely and professional manner.
Requirements
  • Associate's degree or veterinary technician certification/licensure preferred.
  • Two years of experience in a healthcare or veterinary setting, with six months of experience at Banfield preferred.
  • Prior supervisory experience preferred.
  • Medical background with medical terminology training preferred.
What We Offer

Banfield Pet Hospital offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional client service and patient care, we encourage you to apply for this exciting opportunity.



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