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Loan Origination Support Specialist

2 weeks ago

Holland, Michigan, United States Horizon Bank Full time
Job Title: Mortgage Loan Sales Assistant

Horizon Bank is seeking a Mortgage Loan Sales Assistant to join our team In this role, you will assist Loan Originators in securing residential mortgage loans and provide top-notch customer service.

Your responsibilities will include:

  • Communicating regularly with customers regarding loan progress and required items.
  • Addressing customer questions and concerns through investigation and corrective action.
  • Providing credit counseling to delinquent or non-qualifying customers.
  • Maintaining file coverage for Loan Originators when out of office.
Requirements
  • College degree in business, finance, or a related field is preferred.
  • At least 3 years of residential mortgage loan experience.
  • Knowledge of agency guidelines and industry standards as they relate to retail mortgage lending, conventional, lot, construction, and FHA/VA/USDA loan programs.