Loan Servicing Associate

3 weeks ago


Exton, Pennsylvania, United States Citadel Federal Credit Union Full time
Job Overview
Citadel Federal Credit Union seeks a skilled Loan Servicing Support Specialist to join its team. This is a full-time position in an office environment with most work done on a computer.

The ideal candidate will have a minimum of 1 year banking experience, proficiency in MS Office, and understanding of Citadel's lending procedures and policies. A four-year college degree in finance or related field is preferred.

Key Responsibilities:
  • Assist in scanning and indexing funded paper indirect loan packets.
  • Create and review smart fund document packets from documents uploaded into Lending 360.
  • Communicate with Indirect Audit Processing Funding Specialist regarding missing or incorrect documents.
  • Examine the accuracy and completeness of loan documents received from dealerships.
  • Process third-party title releases daily.
  • Assist with responding to service events assigned to the loan servicing team.
  • Open and process title mail received.

Salary Estimate: $45,000 - $60,000 per annum, based on experience and qualifications. Benefits include health insurance, retirement plan, and paid time off.

This role requires strong communication skills, attention to detail, and ability to work independently. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply.

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