Client Success Associate

6 days ago

Niagara Falls, New York, United States Tapestry Full time
About This Role

We are seeking a skilled Sales Associate III to join our team at Tapestry, Inc. This role is responsible for creating personal sales and clienteling strategies to drive business results, meeting customer needs through solution-oriented approaches, and building credibility and trust as a personal fashion advisor.

  • Create personalized sales and clienteling strategies to drive business results.
  • Meet customer needs through solution-oriented and forward-thinking approaches.
  • Build credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace.
  • Stay up-to-date on changes in the local market and support the execution of local sales strategies and tactics.
  • Create positive impressions with customers by bringing your best self to work through elevated, sophisticated, and appropriate business attire consistent with Coach's guide to style.
  • Demonstrate Coach's Selling and Service expectations at all times.
  • Influence customers' purchase decisions by balancing patience and assertiveness.
  • Take ownership and commitment for delivering results, actively aware of personal and store metrics and achieving goals.
  • Flex your personal selling techniques to contribute to overall store financial results.
  • Demonstrate persuasive, confident, friendly, and genuine service skills and selling behaviors.
  • Discuss product features and build the sale by suggesting appropriate add-on items to fit the customers' specific needs.
  • Work with multiple customers simultaneously and break away as appropriate.
  • Follow up with customers consistently and genuinely to influence/close the sale.
  • Develop product knowledge skills and remain aware of current collections.
  • Demonstrate knowledge of competition and apply that knowledge to building sales and customer relationships.
  • Drive business through sales strategies, clienteling, sourcing new customers, and maintaining ongoing productive relationships with customers.
  • Sensitive to customers' needs and tailor your approach by reading cues.
  • Build lasting and loyal relationships with customers.
Workplace Culture

You will be part of a dynamic team that fosters an environment of teamwork, trust, and collaboration with peers, customers, and supervisors.

  • Demonstrate confidence when working with customers.
  • Take initiative and have a high level of ownership and accountability for individual results.
  • Welcome feedback and adapt behaviors as appropriate.
  • Represent Coach as a brand ambassador at all times.
  • Be adaptable and flexible to change.
  • Maintain a calm and professional demeanor at all times.
  • Create short- and long-term strategies to achieve personal metrics and performance goals.
  • Utilize Company tools to stay informed.
  • Handle and offer solutions to customer issues appropriately and involve a manager when necessary.
  • Promote and endorse a team-selling environment.
Operational Responsibilities

Complete daily operational tasks, including maintaining the store (sales floor and backroom), cash wrap, and visual merchandising to Coach standards consistently and in a timely manner.

  • Adhere to all retail policies and procedures, including POS, Operations, and Loss Prevention procedures.
  • Leverage Coach's tools and technology to support relationship-building and clienteling efforts, driving sales and achieving individual goals.
  • Replenish inventory on the sales floor as needed.
  • Process shipments as needed.

Requirements

A bachelor's degree in a related field and 1-3 years of previous selling experience in a luxury retail service environment are required for this role. Current knowledge of fashion trends and competition in the marketplace is also essential. Basic computer skills, including the ability to use iPad/laptop, Mobile POS, and Internet, are necessary for success in this position.

Estimated Salary: $55,000 - $70,000 per year.

Benefits

The selected candidate will receive a comprehensive compensation package, including a competitive salary, benefits, and opportunities for career growth and development within Tapestry, Inc.

  • Client Engagement Specialist

    6 days ago

    Niagara Falls, New York, United States Tapestry Full time

    Job DescriptionThe Sales Associate III role at Tapestry involves providing exceptional customer service, building relationships with clients, and driving sales growth. This is an excellent opportunity for someone with a passion for luxury retail, a strong work ethic, and excellent communication skills.Responsibilities- Provide personalized shopping...

  • Retail Sales Associate

    3 weeks ago

    Niagara Falls, New York, United States Office Depot Full time

    About UsThe ODP Corporation, a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. Our mission is to empower every business, professional, and consumer to achieve more every day.Our Company OverviewOffice Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC...

  • Sales Associate

    6 days ago

    Niagara Falls, New York, United States Confident Staff Solutions Full time

    About Confident Staff SolutionsAs a leading organization in the industry, we are committed to providing innovative solutions and exceptional customer experiences. Our team is passionate about delivering top-notch services that exceed our clients' expectations.Compensation: $20/hour (estimated annual salary: $40,000)Job Summary: We are seeking an experienced...

  • Store Associate Specialist

    6 days ago

    Niagara Falls, New York, United States Knitwell Group Full time

    What You'll DoYou'll consistently meet or exceed divisional, store, and individual financial and credit goals while contributing to the store's overall success.You'll provide excellent client service by anticipating their needs, exceeding expectations, and adhering to ANN INC. service experience standards.You'll acknowledge, interact, and build relationships...

  • Fresh Food Associate

    2 weeks ago

    Niagara Falls, New York, United States Walmart Full time

    About the RoleThis is an exciting opportunity to join our dynamic team at Sam's Club and contribute to the success of our bakery department. As a Fresh Food Associate, you'll be responsible for preparing and selling a wide range of fresh food products, including baked goods, produce, and dairy products.Key ResponsibilitiesRestock shelves and displays with...

  • Retail Sales Associate

    6 days ago

    Niagara Falls, New York, United States Against All Odds Full time

    Job Title: Retail Sales Associate">Company Overview: At Against All Odds, we strive to provide our customers with an exceptional shopping experience. As a retail sales associate, you will play a vital role in achieving this goal.">Estimated Salary: $12-$15 per hour">Job Description: We are seeking a highly motivated and customer-focused individual to join...

  • Retail Sales Floor Associate

    6 days ago

    Niagara Falls, New York, United States Wal-Mart Stores , Inc. Full time

    Why Work with Us?We are committed to providing a positive and supportive work environment that allows our associates to grow and develop their skills. Our competitive pay and benefits package ensure that our associates are rewarded for their hard work and dedication.Job ResponsibilitiesCashier: scan items, explain prices, bag items properly, count cash back,...

  • Sales Associate

    3 weeks ago

    Niagara Falls, New York, United States NIKE Full time

    The estimated salary for this position is $16.50/hour, with opportunities to earn more based on performance and experience.Job OverviewNike is committed to providing a positive and inclusive work environment where employees feel valued and empowered to succeed.ResponsibilitiesProvide exceptional customer service, ensuring customers feel seen and understood...

  • Sales Associate

    6 days ago

    Niagara Falls, New York, United States The Children's Place Full time

    The Children's Place is a dynamic retail company seeking a motivated and customer-focused Sales Associate to join our team in Niagara Falls, New York. This exciting opportunity offers an estimated salary of $14.20 - $16.70 per hour, depending on experience and qualifications. As a Sales Associate, you will be responsible for delivering exceptional customer...

  • Retail Sales Associate

    4 weeks ago

    Niagara Falls, New York, United States Against All Odds Full time

    Job Summary:We are seeking a detail-oriented and customer-focused Retail Sales Associate to join our team at Against All Odds in Rochester, NY.About the Role:This part-time position involves maintaining outstanding customer service, upholding company values, generating sales, and supporting the store management team. As a Retail Sales Associate, you will be...

  • Retail Sales Associate Position

    3 weeks ago

    Niagara Falls, New York, United States Levi Strauss & Co. Full time

    About the Job We're seeking a skilled Retail Sales Associate to support our store productivity during peak periods. This role involves providing exceptional customer service, maintaining store appearance, and assisting with sales transactions. You'll be responsible for replenishing merchandise, recovering stock, and adhering to visual presentation standards....

  • Retail Associate

    1 month ago

    Niagara Falls, New York, United States Wal-Mart Full time

    Job Overview">This role is ideal for individuals who are passionate about delivering exceptional customer service and working in a fast-paced retail environment. As a Retail Associate at Sam's Club, you will be responsible for providing excellent service to our members, maintaining a clean and organized store environment, and supporting the sales floor...

  • Retail Sales Associate

    3 weeks ago

    Niagara Falls, New York, United States Lids Full time

    **Job Overview**Lids is seeking a motivated and enthusiastic individual to join our retail team as a Part Time Sales Help. The successful candidate will be responsible for providing exceptional customer service, maintaining store appearance, and assisting with inventory management.Estimated Salary: $15-$18 per hour based on location and experience.Key...

  • Customer Engagement Specialist

    6 days ago

    Niagara Falls, New York, United States Confident Staff Solutions Full time

    About Confident Staff SolutionsWe are a dynamic organization dedicated to delivering high-quality services and solutions to our clients. Our mission is to provide exceptional customer experiences and exceed client expectations.Salary Range: $20-$25/hour (estimated annual salary: $40,000-$50,000)Job Description: We are seeking a skilled Remote Sales Associate...

  • Retail Sales Professional

    6 days ago

    Niagara Falls, New York, United States Knitwell Group Full time

    About UsAnne Taylor is a leading fashion brand dedicated to delivering high-quality clothing and exceptional customer service. Our sales associates play a vital role in creating memorable shopping experiences, building strong client relationships, and driving revenue growth.We are seeking a highly motivated and results-driven individual to join our team as a...

  • Care Services Coordinator

    7 days ago

    Niagara Falls, New York, United States Pinnacle Community Services Full time

    About the PositionThis Shelter Operations Assistant will be responsible for supporting the agency's mission of providing a safe and secure environment for those in need. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Key ResponsibilitiesAssists with client intakes and...

  • Shelter Operations Assistant

    7 days ago

    Niagara Falls, New York, United States Pinnacle Community Services Full time

    Job DescriptionThe Resident Care Worker is a crucial member of our team, responsible for ensuring the well-being and safety of individuals in our emergency shelter. This position requires strong interpersonal skills and the ability to work effectively in a team environment.Key ResponsibilitiesAnswers incoming calls and assesses crisis situations.Conducts...

  • Policy Sales Professional

    1 week ago

    Niagara Falls, New York, United States Xiaoning Zhang Agency Full time

    About Xiaoning Zhang AgencyXiaoning Zhang Agency was established in 2016 and has been expanding its insurance business ever since. Our team covers a broad range of services including auto, Home, Umbrella, Small Business, Boat, Motorcycle, RV, ATV, Landlord, Life, Health, Medicare, etc.We are looking for an Insurance Agent who can help us grow our business...

  • Healthcare Service Liaison

    4 weeks ago

    Niagara Falls, New York, United States Health System Services Ltd Full time

    At Health System Services Ltd, we are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The estimated annual salary for this role is $55,000-$65,000.About the RoleThe Client Service Representative will be responsible for delivering outstanding customer service in multiple areas of the organization. This includes...

  • Client Relationship Manager

    7 days ago

    Wappingers Falls, New York, United States William Favaro - State Farm Agent Full time

    About the RoleWe are looking for a talented Client Relationship Manager to join our team at William Favaro - State Farm Agent. As an Account Manager, you will be responsible for developing and maintaining strong client relationships, conducting policy reviews, and providing expert recommendations to clients.Compensation and PerksThe estimated salary for this...