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Pet Care Specialist

3 weeks ago

Grass Valley, California, United States Petco Full time

Petco, a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners, is seeking a Sales Solutions Generalist to provide an exceptional customer experience within our Pet Care Locations.

Job Overview

The Sales Solutions Generalist will be responsible for assisting customers in finding and purchasing animals, supplies, and services while ensuring that our merchandise is properly stocked and priced. This role requires a keen interest in animal welfare, health, and proper handling, as well as excellent interpersonal and verbal communication skills.

Responsibilities:

  • Provide a great experience by engaging with guests utilizing acquired skills and training.
  • Assist guests in selecting merchandise in accordance with their identified needs.
  • Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
  • Process transactions in a way that creates a great experience for each guest.
  • Generate future business through a deep understanding of guests and their pets.
  • Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
  • Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
  • Complete and apply training programs to maintain a high level of expertise in their role.
  • Adhere to established operational guidelines, policies, and procedures.
  • Promote a positive culture of teamwork, inclusion, and collaboration.
  • Complete other duties and special projects as assigned.
  • Evaluate guest inquiries and refer to the Leader on Duty as needed.

Requirements:

  • Able to work successfully within a team.
  • Professional appearance and demeanor.
  • Genuine interest in animals and their care.
  • Excellent interpersonal and verbal communication skills.
  • Prior experience in sales, retail, or a related field preferred.
  • High level of knowledge of pet nutrition and aptitude for sales techniques desired.

Salary Range: $16.00 - $24.00 per hour, with a starting rate of $16.00.