Animal Hospital Front Desk Associate

1 week ago


Dubuque, Iowa, United States Colonial Terrace Animal Hospital Full time
Role Overview

We're seeking an Animal Hospital Front Desk Associate to join our team at Colonial Terrace Animal Hospital. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Salary: $17-18/hr

About the Job

The Animal Hospital Front Desk Associate is responsible for managing front desk operations, providing exceptional client service, and supporting our veterinary team.

Main Responsibilities:

  • Manage front desk operations, including scheduling appointments and processing payments.
  • Provide exceptional client service, including greeting clients and pets, and answering phone calls.
  • Maintain accurate medical records, including notes from client conversations.
  • Process payments, verify client eligibility, and provide routine administration instructions.
  • Advise clients on flea/tick preventatives, heartworm preventatives, and other retail items.

Qualifications:

  • Demonstrated commitment to our core values.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of veterinary terminology and procedures.
  • Ability to maintain accuracy and attention to detail.


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