Personal Banker II

2 weeks ago


Hamilton, United States Civista Bank Full time
Job Title: Personal Banker II

Civista Bank is seeking a highly motivated and customer-focused Personal Banker II to join our team.

Job Summary:

The Personal Banker II is responsible for building and maintaining strong relationships with customers by providing exceptional service and support. This role requires a strong understanding of banking products and services, as well as excellent communication and interpersonal skills.

Key Responsibilities:
  • Process transactions and assess customer needs to identify opportunities for growth and expansion.
  • Develop and maintain knowledge of banking products and services to provide recommendations and solutions to customers.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Meet or exceed sales and revenue targets through cross-selling and upselling banking products and services.
  • Stay up-to-date on banking regulations and policies to ensure compliance and maintain a safe and sound banking environment.
Requirements:
  • 3-5 years of previous teller experience required.
  • Excellent oral, written, and presentation skills.
  • Detail-oriented with the ability to work under deadlines with frequent interruptions.
  • Above-average knowledge of technology and willingness to adapt to new software technologies.
Physical Requirements:
  • Work involves eye strain due to the constant use of computer screens, reading of reports, and so forth.
  • Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
  • Work involves lifting and moving objects up to 50 lbs.
  • Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.
  • Work involves some travel to attend meetings, training, and so forth.
Equal Opportunity Employer:

Civista Bank is an equal opportunity employer and welcomes applications from diverse candidates.


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