Customer Service Specialist

2 days ago


Tyler, Texas, United States McCoy's Building Supply Full time
About Our Company

Mccoy's building supply offers a competitive salary of $14.50 per hour. We are an equal opportunity employer and welcome applications from all qualified candidates. As a sales associate, you will play a critical role in assisting customers with purchasing merchandise and providing exceptional customer service. The ideal candidate will have excellent communication skills, a passion for delivering outstanding customer experiences, and the ability to work in a fast-paced environment.

Key Responsibilities

* Assist customers with purchasing merchandise and answering questions about products and services
* Provide exceptional customer service and resolve customer complaints
* Operate a cash register accurately and process returns and exchanges
* Assist with stocking and restocking products

Requirements

To be successful in this role, you will need to have excellent customer service skills, good verbal communication skills, and the ability to operate available equipment such as cash registers and scanners. You should also have basic mathematical skills, as needed to make change and give refunds. This role requires prolonged periods of standing and working on the computer or related equipment. You must be able to lift up to 30 pounds at times, and occasionally lift/move up to 80 pounds. You may also be required to work overtime, nights, weekends, and holidays.

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