Customer Service Agent for State Farm

2 weeks ago


Christiansburg, Virginia, United States Andrew Evans - State Farm Agent Full time

About the Opportunity

We are seeking a highly skilled Customer Service Agent to join our team at Andrew Evans - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and supporting the growth of our insurance agency.

The ideal candidate will possess strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Previous customer service experience is preferred but not required.

Key Responsibilities

  1. Respond to customer inquiries and provide timely resolutions.
  2. Collaborate with colleagues to ensure seamless customer experiences.
  3. Maintain accurate records of customer interactions and communications.
  4. Process insurance claims and facilitate issue resolution.

What We Offer

  • A competitive hourly rate: $18-$22 per hour (estimated based on 24-32 hours/week).
  • A supportive team environment that encourages professional growth.
  • The opportunity to work with a reputable insurance agency and contribute to its success.


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